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Thursday, July 17, 2003
When we want your opinion...Oh wait. We don't want your opinion.
We all remember the famous story about President Compassionate smiling and telling an average citizen "who cares what you think?". Now we know that he does care, but only if you agree with him:
In the past, to tell President Bush — or at least those assigned to read his mail — what was on your mind it was necessary only to sit down at a personal computer connected to the Internet and dash off a note to president@whitehouse.gov.
But this week, Tom Matzzie, an online organizer with the A.F.L.-C.I.O., discovered that communicating with the White House had become a bit more daunting. When Mr. Matzzie sent an e-mail protest against a Bush administration policy, the message was bounced back with an automated reply, saying he had to send it again in a new way.
Under a system deployed on the White House Web site for the first time last week, those who want to send a message to President Bush must now navigate as many as nine Web pages and fill out a detailed form that starts by asking whether the message sender supports White House policy or differs with it.
The White House says the new e-mail system, at www.whitehouse .gov/webmail, is an effort to be more responsive to the public and offer the administration "real time" access to citizen comments.
[snip...]
Mr. Matzzie, the A.F.L.-C.I.O. organizer, discovered the new White House e-mail system when he started a campaign to protest the administration's proposals to change the way overtime pay is to be calculated.
He said he particularly disliked being forced to specify whether he was offering a "supporting comment" or a "differing opinion" to President Bush.
"Can't I just say something or ask a question?" he said.
Mr. Matzzie said he was also upset that none of the many categories listed included either "unemployment" or "jobs."
"This is the most ridiculous Web form for contacting someone I have ever seen," said Mr. Matzzie, who is a professional Web site designer.
Having sent his e-mail message on Tuesday, Mr. Matzzie said he was still waiting for a response.
Unless it includes a Paypal contribution, I wouldn't hold my breath...
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